MID-HUDSON VALLEY FEDERAL CREDIT UNION MANAGES LICENSE RENEWALS WITH IT ASSET MANAGEMENT
Mid-Hudson Valley FCU’s IT department manages systems for over 250 employees as well as servers. The team uses NSM to deploy files and updates to any number of systems. NetSupport DNA is used as a central repository for all software license and contract renewals as well as remote control. This was achieved by creating customized tabs and queries that easily pull inventory on a system in seconds.
The immediate benefit to the team was the fact that they didn’t have to physically travel everywhere to support their systems. The ability for the team to create custom queries using the NetSupport DNA database was a big improvement over the in-house database.
“NetSupport allows me be in five places at once. And with DNA, IT Asset Management is much easier.”
- Database Administrator for Mid-Hudson Valley Federal Credit Union
AGVANTAGE FS CUTS COSTS, REDUCES OVERTIME WITH IT ASSET MANAGEMENT
“We have roughly 100 locations scattered across 1/3 of the state of Iowa. The corporate office is 4 hours from some locations and monitoring 350 PCs with 1 IT guy was causing some extreme challenges. I needed a way to maintain asset information and also was looking for simple deployment. NetSupport DNA offered me simple deployment and also pulled the critical info about a system that I needed. I also faced budgeting issues. Similar products that give half the amount of data cost twice as much. NetSupport DNA is affordable for small to midsize business. We wanted to track assets and also were looking for a URL monitoring/filtering solution and DNA provided us both with one solution.
NetSupport DNA has dramatically made a difference in our day to day operations. I use DNA to locate IP addresses of laptops that roam the company needing support. We have cut payroll costs by cutting unneeded overtime. We have used the internet monitoring to det....
CAPITAL H GROUP CENTRALIZES HELP DESK, SUPPORTS MULTIPLE LOCATIONS
“Our goal was to find a tool to centrally manage all support calls and to be able to create a knowledge base of solutions and frequently asked questions. Being in the consulting industry we were also faced with the challenge of providing effective support remotely to employees in other cities as well as through VPN at client sites and from home.”
We have implemented NetSupport on 180 computers and servers throughout our offices in Chicago, Houston, New York, Boston, Detroit, and Milwaukee. “
“The NetSupport Control tools have increased the satisfaction of our customer service because of its ease of use and our ability to connect remotely to laptops to help resolve any support issues our employees are experiencing.”
CENTURION PETROLEUM OPT FOR NETSUPPORT DNA
Cairo based Centurion Petroleum a subsidiary of Centurion Energy has joined the growing list of corporations in the region to roll-out NetSupport technology.
NetSupport DNA has been installed across Centurion's enterprise in order to provide detailed Hardware & Software Inventory reporting. A wealth of information for specific PCs is provided ranging from CPU types and BIOS to memory and memory slots used. Information is presented summarised by category, such as PCs by Operating System, CPU type or Memory.
Inventory reports are displayed either for a single PC, a selected Department, condition based "Dynamic Group" or for the Company overall.
About Centurion
Centurion Energy International Inc is engaged in oil and gas exploration and production with properties located in Egypt, Tunisia and offshore West Africa.
Centurion has the resources and project management ability to undertake complex explo....
